8385cc Privacy Policy – Data Protection in Brazil

This Privacy Policy applies to all users of the platform 8385cc, available at 8385cc.net, and governs the processing of personal data carried out in connection with the services offered by the platform — including Sports Betting, online casino, slots, crash games, progressive jackpots, and the VIP Program.

8385cc acts as the controller of its users' personal data, as defined by the General Data Protection Law (LGPD), Law No. 13,709/2018. This means we are responsible for decisions on how and why your data is processed within the platform.

By creating an account at 8385cc, depositing via Pix, placing a bet, or simply browsing the platform, you confirm that you have read and understood this Privacy Policy. We recommend reading it in full — it is written in plain language so you can follow every point without difficulty.

2.1 Data You Provide Directly

When registering and using the 8385cc platform, you provide us directly with the following data:

• Identification data: full name, CPF, date of birth, gender (optional), and identity document for verification.
• Contact details: email address, mobile number, and home address.
• Financial data: Pix key, bank details for wire transfers (bank, branch, account number), transaction information — deposits and withdrawals.
• Access credentials: username and password (stored in encrypted form — 8385cc has no access to your password in plain text).
• Verification documents: a photo of your ID document and a selfie, requested during the KYC verification process.

2.2 Data Collected Automatically

While you use the platform, 8385cc automatically collects:

• IP address and approximate geolocation data.
• Browser type and version, operating system, and device type (mobile, tablet, desktop).
• Pages visited, session duration, navigation flow, and features used.
• Betting history, games played, amounts wagered, and results — data required to operate the platform and meet regulatory obligations.
• Access logs: login times, logouts, and access attempts — for security purposes.

8385cc uses your personal data solely for the purposes described below. Your data is never used for any purpose beyond those listed here:

• Platform operation: create and manage your account, process bets, calculate winnings, and handle deposits and withdrawals via Pix, boleto bancário, credit/debit card, PicPay, Mercado Pago, and bank TED.
• Identity verification (KYC): confirm that you are 18 or older, that your CPF is valid, and that the information provided is accurate — a legal requirement for Sports Betting and online casino platforms.
• Fraud and money laundering prevention: monitor transactions and behavior to identify suspicious activity, multiple accounts, or platform misuse, in compliance with Brazilian law.
• User support: answering questions, resolving account issues, processing withdrawal requests, and handling complaints via 24-hour chat in Portuguese.
• Experience personalization: recommend games based on your history, display relevant promotions, and personalize the interface to your usage profile.
• Marketing communications: send emails, SMS, and notifications about 8385cc promotions, bonuses, and news — only if you have opted in. You can unsubscribe at any time.
• Responsible gambling: monitor behavioral patterns to identify signs of problem gambling and, when necessary, reach out to offer support tools.
• Meeting legal obligations: maintain transaction records as required by Brazilian gaming legislation, anti-money laundering regulations, and tax compliance standards.

Every data processing activity carried out by 8385cc has a specific legal basis, as required by the LGPD. Below are the bases used for each main purpose:

• Contract performance: account operation, bet processing, and withdrawals. Without this data, it is not possible to provide the service you signed up for at 8385cc.
• Legal obligation compliance: identity verification (KYC), transaction records, and anti-money laundering compliance. These are legal requirements that 8385cc must meet regardless of your consent.
• Consent: marketing communications via email, SMS, and push notifications. You grant consent at registration and can revoke it at any time.
• Legitimate interest: experience personalization, aggregated platform usage analysis for improvements, and platform security against fraud. 8385cc has determined that these interests do not override your fundamental privacy rights.
• Protection of life and health: monitoring of gambling behavior to identify problem gambling, in line with the platform's responsible gambling commitment.

8385cc retains your data for only as long as necessary to fulfill the purposes described in this policy. General retention periods are:

• Active account data: retained for as long as the account is active and for up to 5 years after closure, in accordance with Brazilian financial and tax legislation.
• Transaction records (bets, deposits, withdrawals): retained for 5 years after each transaction, in accordance with the Anti-Money Laundering Law (Law No. 9,613/1998).
• KYC verification documents: retained for the duration of the account plus 5 years after closure.
• Marketing data: retained for as long as you have not withdrawn consent. Once consent is revoked, deleted within 30 days.
• Access and security logs: retained for 6 months, as required by the Marco Civil da Internet (Law No. 12.965/2014).

Once the applicable retention periods have expired, data is deleted or anonymized so that the individual can no longer be identified. Anonymized data may be retained indefinitely for statistical purposes.

8385cc does not sell personal data. Data sharing is limited to the following situations and partners:

6.1 Essential Service Providers

Companies that provide essential technical services to operate 8385cc, such as cloud infrastructure providers, payment platforms (to process Pix, boleto bancário, credit/debit card, PicPay, Mercado Pago, and bank TED), and identity verification systems. These providers access only the minimum data necessary and are contractually bound not to use it for any other purpose.

6.2 Legal obligations

When required by law, court order, or a request from a competent Brazilian authority (such as the Federal Revenue Service, COAF, Public Prosecutor's Office, or Federal Police), 8385cc may be compelled to share user data. In such cases, 8385cc shares only the minimum necessary and, where legally permitted, notifies the affected user.

6.3 Game Providers

The slots and live casino providers integrated with 8385cc (NetEnt, Microgaming, PG Soft, Pragmatic Play, Playtech) receive only anonymous technical identifiers to run the games — with no access to your name, CPF, or banking details.

8385cc applies appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, destruction, or improper disclosure. Key measures include:

• 256-bit SSL encryption on all communications between the user's device and 8385cc servers.
• Encryption at rest for data stored on servers — CPF, banking details, and documents are stored in encrypted form.
• User passwords are stored exclusively as cryptographic hashes — 8385cc has no access to your password in plain text.
• Role-based access control: only employees with a specific need can access user data, and all access is logged.
• Continuous 24-hour security monitoring to detect intrusion attempts or unauthorized access.
• Periodic penetration tests conducted by independent specialized firms.
• Incident response plan: in the event of a data breach, 8385cc will notify affected users and the National Data Protection Authority (ANPD) within the timeframes established by the LGPD.

The 8385cc platform is strictly prohibited for anyone under 18. 8385cc does not intentionally collect data from minors and offers no services to that audience.

Registration requires CPF verification to confirm the user is of legal age. If 8385cc identifies that a user under 18 has created an account — whether through false information provided during registration or by any other means — the account will be immediately closed, the balance returned to the original deposit method, and all of the minor's data deleted from the platform's systems as quickly as possible.

If you are a parent or guardian and suspect that a minor has created an account on 8385cc, please contact us immediately via support chat or at contato@8385cc.net so we can act promptly.

To exercise any of the rights granted under the LGPD regarding your data at 8385cc, you can:

• Through the account dashboard: go to "Privacy" in your account settings to submit access requests, export data, correct information, and manage marketing consent preferences.
• Via support chat: available 24 hours in Portuguese directly on the platform. For deletion or portability requests, the support agent will open a formal ticket with a reference number.
• By email: send your request to contato@8385cc.net with the subject line "LGPD Request" and the specific right you wish to exercise. Include your CPF and registered email for identification purposes.

8385cc will respond to all LGPD rights requests within 15 business days of receipt. Longer timelines may apply in complex cases, but you will be informed within the initial 15 days of any need for additional time and the reason for it.

If you are not satisfied with 8385cc's response to your request, you have the right to file a complaint with the National Data Protection Authority (ANPD) through the authority's official website.

Some services used by 8385cc to operate the platform — such as cloud infrastructure and identity verification systems — may involve processing data on servers located outside Brazil. When this occurs, 8385cc ensures that:

• Data transfers occur only to countries with data protection legislation equivalent to the LGPD, or those recognized by the ANPD as providing an adequate level of protection.
• When transfers to countries without formal adequacy recognition are necessary, 8385cc uses standard contractual clauses that ensure a level of protection equivalent to what the LGPD requires.
• No data is transferred for purposes other than the technical operation of the platform.

8385cc prioritizes partners that process data in Brazil whenever available and technically feasible, as a way to minimize international transfers and keep Brazilian users' data within national territory.

8385cc may update this Privacy Policy periodically to reflect changes in internal practices, new services, regulatory updates, or improvements to information transparency.

Significant updates — those that materially change how your data is collected, used, or shared — will be communicated at least 15 days in advance via your registered email and a platform notification. Minor updates, such as improvements to text clarity with no impact on our practices, may be made without prior notice.

The date of the last update will always be shown at the top of this page. We recommend reviewing this policy periodically. Continuing to use the 8385cc platform after any update takes effect confirms that you have read and accepted the revised terms.

For any questions about this Privacy Policy, to exercise your rights under the LGPD, or to report a concern about how your personal data is handled, please contact 8385cc:

• Live chat: available 24 hours a day directly on the 8385cc platform — the fastest option for general inquiries.
• Email: contato@8385cc.net — for formal requests, include "Privacy" in the subject line. Response time: up to 15 business days.

8385cc has appointed a Data Protection Officer (DPO) responsible for ensuring internal LGPD compliance and serving as the point of contact between the platform, its users, and the National Data Protection Authority (ANPD). The DPO can be reached at the same email address listed above with the subject line "DPO – LGPD Request".